Author

Suk Ha

City University of Macau - Cited by 154 - Tourism and Marketing

Biography

Grace Suk Ha Chan is working in Department of International Tourism and Management, City university of Macau, Macau. His international experience includes various programs, contributions and participation in different countries for diverse fields of study. Her research interests as a Professor reflect in her wide range of publications in various national and international journals. He is the Editorial Board Member of Journal and serves as a member of various associations, apart from being an author for many books.
Title
Cited by
Year
Exploration of customer compliant behavior toward asain full-service restaurants
GSH Chan, ACH Hsiao, ALY LeeInternational Journal of Marketing Studies 8 (2), 46, 2016201
35
2016
Celebrity endorsement in advertisement on destination choice among generation Y in Hong Kong
GSH Chan, A Lee, C WongInternational Journal of Marketing Studies 10 (2), 16-27, 2018201
19
2018
An exploration of consumer complaint behavior towards the hotel industry: Case study in Macao
GSH Chan, ILF Tang, AHK SouInternational Journal of Marketing Studies 9 (5), 56, 2017201
16
2017
Part-time event management employee expected quality of work life
G ChanInternational Journal of Business and Management 10 (5), 233, 2015201
13
2015
Domain name protection in Hong Kong: flaws and proposals for reform
G ChanInternational Journal of Law and Information Technology 13 (2), 206-242, 2005200
7
2005
Phenomenological study of complaint behavior toward fashion chain stores: A case study in Hong Kong
G Chan, S Ha, A Lee, L Yung, EWM LingJournal of Tourism & Hospitality 5 (6), 1-8, 2016201
7
2016
Exploration of customer complaint behaviors toward macau low-cost carriers
Y Li, GSH Chan, ILF TangInternational Business Research 10 (9), 73-86, 2017201
5
2017
Implementing revenue management for travel agencies
GSH Chan, BD GuilletJ. Mgmt. & Sustainability , 17, 20120
5
2015
Exploring the Customer Relationship Management practices of online shopping malls in Hong Kong
ALY Lee, GSH ChanInternational Journal of Business and Management 10 (10), 48, 20120
5
2015
Evaluating Chinese Generating Y’S Expectation of E-Service Quality From on-line Tourism Products
MZ Wu, GS Chan, EY SunJournal of Travel, Tourism and Recreation 1 (2), 1-16, 2019201
4
2019
Word of mouth communication influence of online hotel room reservation confirmation: case study of individual travelers in Hong Kong
GSH Chan, ACH Hsiao, ILF TangInternational Journal of Marketing Studies 9 (3), 76-87, 2017201
4
2017
3
2020
Predicting psychological benefit in green for airlines passengers affect organization corporate image to switching decision
GSH Chan, BY Wang, VX Zhang, MZ LiInternational Journal of Social Science Research (4), 18-200, 2021202
3
2021
Revenue Management: Profit Optimisation for Hong Kong Travel Agencies
G Chan, BD GuilletTourism and Hospitality Management 1, 95-111, 01601
2
2016
A New Revenue Management Framework for Hong Kong Travel Agencies
GSH Chan, BD GuilletJ. Mgmt. & Sustainability 6, 57, 20620
1
2016